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Indigo Rent A Car

Indigo Rent A Car, a premier car rental service provider in Dubai, recognized the need to enhance its customer experience through digital transformation. To achieve this, they partnered with Indigo Icon, a reputed app development company, to create a seamless and user-friendly mobile application. This case study explores the development process, challenges faced, and the overall impact of the app on Indigo Rent A Car’s business.

The Challenge

The ever-changing world has become unconventional and innovative. It has made our lives easy by getting what we want at our fingertips. Our client needed help with their manual car rental system. Managing countless customer information for 3-4 of their branches was chaotic. Every time a customer walked in to make a reservation, the employees had to refer to registers in order to see the availability of their preferred car. On top of this maintaining and organizing a copious amount of financial paperwork was a tedious task for them.

The Solution

Keeping in mind their challenges we suggested their whole system be digitized. We developed different platforms for them: a website, an android application, and an iPhone application. All of the information got sorted and was easy to use. Time is reduced in booking a car because the software runs 24/7 and there is now an online interface instead of a physical one. All of the information on customers, vehicles, sales, and finances are encrypted to protect the privacy of the company. We also provided them with an online rating system.

The Outcome

Our solution ensures the smooth and uninterrupted running of their entire business operations. All of their branches are now seamlessly connected and fully coordinated with each other, enabling better communication and faster decision-making. The efficient and highly customizable booking system not only simplifies the process for customers but also enhances their overall experience, encouraging them to return again for the same service with this improved infrastructure and customer retention capability.

Technology Stack

Java

Firebase

Android Native

Swift

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